Question

假定你是李華，兩周前你從網上訂購了一套英語書蟲系列讀物（Bookworm Series），昨天才到貨，且包裝破損、數(shù)量不足。請就此向網店客服寫郵件投訴。要點如下：
1．介紹購物情況：
2．反映存在問題：
3．提出解決方案。
注意：
1．詞數(shù)100左右：
2．可適當增加細節(jié)，以使行文連貫；
3．開頭和結尾已給出，不計入總詞數(shù)。
可能用到的生詞：投訴complaint n．
To whom it may concern,
                                                                                    
                                                                                     
Looking forward to your reply．
Li Hua

Answer 1

To whom it may concern,
I’m one of your customers. I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.
I’m sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint.
Looking forward to your reply.
Li Hua

試題分析：這是一篇提綱類作文。假定你是李華，兩周前你從網上訂購了一套英語書蟲系列讀物（Bookworm Series），昨天才到貨，且包裝破損、數(shù)量不足。請就此向網店客服寫郵件投訴。要點如下：1．介紹購物情況：2．反映存在問題：3．提出解決方案。需要寫的內容已經粗略給出，需要我們翻譯成完整通順的句子，適當添加些內容，使文章更充實。寫作時注意準確運用時態(tài)，上下文意思連貫，符合邏輯關系，不能出現(xiàn)文章脫節(jié)問題。一定要給出自己的看法。盡量使用自己熟悉的單詞句式，同時也要注意使用高級詞匯和高級句型為文章潤色。注意要求的詞數(shù)100詞左右，不要太多也不要太少。
【亮點說明】I hope that you either return my money or deliver a new set of books to me.這里含有一個賓語從句。