（共5小題，每小題1分，滿分5分）

根據(jù)對話情景和內(nèi)容，從對話后方框所給的選項中選出能填入每一空白處的最佳選項

—Oh，madam.　1　

—I'm sorry to say the bill you sent me was incorrect.

—Incorrect，madam？　2　

—Yes，I know.　3　

—Really，madam？I find it very hard to believe.

—　4　

—Ah.Well，I must apologize，madam.It's the new computer.

—Well，don't you think it's about time you got it working properly？It's most inconvenient.

—I agree entirely.I'm very sorry about it.　5　

A. Could you help me？

B. That's very strange.

C. What can I do for you？

D. And what's more，this isn't the first time.

E. But I think this is the first time.

F. I promise you it won't happen again.

G. Look，it's happened five or six times in the past three months.

 

 

【答案】

 C

 V

 D

 G

 F

【解析】

試題分析：本對話是發(fā)生在商店里，電腦開的賬單有誤，服務(wù)員了解情況并對顧客的道歉和保證。

 C 根據(jù)下句I'm sorry to say the bill you sent me was incorrect.對方所給的賬單是錯誤的說明這次對話發(fā)生在商店里，那么服務(wù)員要對顧客說C項內(nèi)容。

 B 根據(jù)前句Incorrect，madam？說明服務(wù)員對此情況很奇怪。說明B項符合上下文。

 D 根據(jù)后句Really，madam？I find it very hard to believe.服務(wù)員更難以相信，說明D項內(nèi)容，也就是這樣的問題不止一次發(fā)生了。這符合上下文。

 G 根據(jù)第三題的內(nèi)容可知G項恰好是說這樣的錯誤已經(jīng)多次發(fā)生了。故符合上下文。

 F 本句是服務(wù)員對顧客的保證。以后這樣的事情不會再發(fā)生了，故F項符合上下文。

考點(diǎn)：考查情景交際

點(diǎn)評：在答題中，應(yīng)首先略讀一下對話，了解一下對話的大致意思，然后把幾個選項含義理解透，尤其注意意思相近，表達(dá)有交叉的選項之間的區(qū)別。然后再細(xì)讀短文，把答案填入合適位置。答題時可以把含義相近的幾個選項輪流填入同一處位置，反復(fù)閱讀，反復(fù)體會，找出最佳選項，對于實在沒有把握的小題可以留待最后完成。完成短文后，再認(rèn)真通讀一遍全文，看看上下語意是否通順，是否符合邏輯關(guān)系。

 

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