A passenger（乘客）told an air hostess（空姐）that he needed a cup of water to take medicine when the plane just took off. She told him that she would bring him the   26 soon.
Twenty minutes   27 , when the passenger's ring for service sounded, the air hostess realized it at once. She was kept so busy that she   28  to bring him the water. Therefore, the passenger was held up（延遲）to take his medicine. She hurried over to him with a cup of water, but he  29 it．
In the following hours on the flight,   30 time the air hostess passed the passenger, she would ask him with a smile  31 he needed help or not. But the passenger never    32 her words.
When he was going to get off the  33 ，the passenger asked the air hostess to hand him  the passengers' booklet（意見簿）．She was very  34 . She knew that he would write down  sharp (刻薄的) words, which might make her  35 the job.  36   with a smile she handed it to him.
Off the plane, she   37  the booklet and smiled, for the passenger put it, "On the flight, you asked me if I needed help for twelve times  38 . How can I refuse   39  twelve sincere (真誠的) smiles?"
That's right! It was the twelve smiles of the air hostess that touched（感動）the passenger  40  and of course she wouldn't lose her job!

A passenger (乘客) told an air hostess (空姐) that he needed a cup of water to take medicine when the plane just took off. She told him that she would bring him the   16  soon.
Twenty minutes   17 , when the passenger’s ring for service sounded, the air hostess realized it at once. She was kept so busy that she   18  to bring him the water. Therefore, the passenger was held up (延遲) to take his medicine. She hurried over to him with a cup of water, but he   19  it.
In the following hours on the flight,   20  time the air hostess passed the passenger, she would ask him with a smile   21  he needed help or not. But the passenger never   22  her words.
When he was going to get off the   23 , the passenger asked the air hostess to hand him the passengers’ booklet (意見簿). She was very   24 . She knew that he would write down sharp words, which might make her   25  the job.   26  with a smile she handed it to him.
Off the plane, she   27  the booklet, and cracked a smile, for the passenger put it, “On the flight, you asked me if I needed help for twelve times   28 . How can I refuse   29  twelve sincere smiles?”
That’s right! It was the twelve smiles of the air hostess that touched (感動) the passenger
  30  and of course she wouldn’t lose her job!

On the first day of school our teacher let us know someone. Looking out, we found an old woman 16 at the door. She said, “Hi, my name is Susan, I’m seventy years old.” While we were  17 what made her take this challenge (挑戰(zhàn)) at her age, she said with a smile, “I'm here to meet a rich husband, get  18 , have two children and travel together.” Hearing this, all of us laughed. “In fact,” she went on, “I always    19 of having a college education, and now I’m getting  20 !”

After class we had chocolate and milk together. We became good  21 . I often listened to this “time machine” as she shared her study with me.

At the end of the term we invited Susan to give us a  22 . When she was stepped up to the front, suddenly she found she took the wrong paper. She felt a little frustrated（沮喪的） and said, “I'm sorry. I’m so nervous that I can’t get my ready talk    23 , so I have to tell you  24 I know .”

In her speech she told us, “We don’t stop playing as we are old, we grow old because we stop playing. The secret of staying  25 , being happy and getting success is that we should laugh and find something  26 every day. I think there is a great  27 between growing old and growing up. I am seventy now. If I  28 in bed for one full year and never do anything. I’ll become seventy – one. Since anybody can grow older, my idea is to grow up by always finding the chance in change. Growing older can’t be avoided(避免的), growing up can be  29 . It’s never too late to be all you can be possible.”

During the four years’ study, it was so easy for Susan to make friends  30 she went. In the end, the wonderful woman got a college degree.