Easy-home Cable TV Service Cable Service and Repair Form | |
Name: | Kevin (47)Taylor |
Telephone: | 905-574-6464 |
Address: | No.234 (48)West Street |
Problem: | The customer can't watch any (49)programme(s) |
Serial No.: | (50)LM65097 |
Repair time: | (51)ThisFriday morning |
分析 W:Good evening,this is Easy-home Cable TV Service.How can I help you?
M:Good evening.There's something wrong with my Cable TV.I wonder if you can send someone here and have a look.
W:Of course,sir.Could you tell me if you can receive any signal from the Cable TV box?
M:No,there isn't any signal.I cannot watch any programme now.
W:OK,is there anything wrong with your TV set?
M:Err…I guess the TV set is OK.
W:Alright.Now,could you please tell me the serial number on the Cable TV box?
M:Hold on,please.OK,the serial number is LM65097.
W:Got it.Now,could you please leave your name and contact information?
M:Yes,my name is Kevin Taylor.T-a-y-l-o-r.
W:Phone number and address,please.
M:My phone number is 905-574-6464.My address is No.234 West Street.-
W:905-574-6464.No.234 West Street.
M:When will it be convenient for you to send someone here?
W:What about this Friday morning,sir?
M:That will be fine.
W:Mr.Taylor,our engineer will contact you as soon as possible.Thanks for using Easy-home Cable TV Service.Good-bye.
解答 1.Taylor 2.West 3.programme(s) 4.65097 5.Friday
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